The use of self-checkout registers, once seen as a convenient option, has become a source of frustration for many consumers due to long lines and a lack of personnel assistance.
Large retailers are re-evaluating their use due to customer criticisms and increased theft.
The current administration’s policies are seen as lenient on theft, leading to increased losses for retailers.
Are you pro self-checkout or would you rather have a cashier? https://t.co/hbvVxZLhGw
— The National Desk (@TND) November 15, 2023
Some stores are reverting to traditional checkout methods in order to combat the issues, with the hope of mitigating losses and ensuring better pay for employees.
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