Verizon customers may be entitled to part of a $100 million cash settlement from a class-action lawsuit alleging that the company hid unnecessary fees.
The lawsuit accused Verizon of deceptive fee charging, leading to the settlement.
“Verizon customers claimed in a class action lawsuit that Verizon has charged its post-paid individual consumer wireless service account holders a monthly Administrative Charge and/or Administrative and Telco Recovery Charge (collectively, ‘Administrative Charge’) that was unfair and not adequately disclosed. Verizon has denied and continues to deny that it did anything wrong and that the lawsuit has any merit,” the statement reads. (Trending: Sports Icon Dies Suddenly At 56)
“The customers and Verizon have reached a proposed settlement to resolve the lawsuit on a class action basis, as described below.”
While Verizon denies any wrongdoing, it has agreed to update its fee disclosure policy.
Eligible customers who used the service between Jan. 1, 2016, and Nov. 8, 2023, can claim a portion of the settlement.
Those who qualify will be notified via mail or email, and they have until April 15 to file a claim.
Verizon defends its practices, stating that the charges help recover regulatory and network-related costs.
“Verizon clearly identifies and describes its wireless consumer Admin Charge multiple times during the sales transaction, as well as in its marketing, contracts and billing,” Verizon spokesman Rich Young said.
“This charge helps our company recover certain regulatory compliance, and network related costs.”
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